7signal | The Wi-Fi Performance Company

Proactive Wi-Fi Performance Management

7signal’s EyeQ Platform is a unique Wi-Fi performance management system that allows you to continuously monitor and proactively manage the end-user Wi-Fi experience.

EyeQ Dashboard Macro KPIs

The EyeQ Platform

EyeQ measures network performance from the client perspective to the data center and the Internet and gives you network-wide visibility of the Wi-Fi user experience against SLAs you establish. This enables you to proactively manage performance trouble-spots before users and business-critical applications are affected. Instead of reacting to complaints, when its too late.

The system collects up to 600 WLAN performance metrics from fixed and portable sensors and from users’ iOS and Android mobile devices, stores all the data in the cloud, and presents it in a browser dashboard as meaningful Key Performance Indicators (KPIs) such as:

  • Connection rates
  • Client throughput
  • Packet latency
  • Voice quality
  • Utilization
  • RF interference

The dashboard lets you to monitor many sites from a single location and is color coded for quick and easy recognition of status and networks.  When performance levels dip below your SLA, the you get a proactive email alert.

View product data sheets

Detailed Wi-Fi Analytics

EyeQ provides access to months of real-time data for all the APs and clients in your network. It allows you to drill down to analyze non-performing areas to discover the root cause of WLAN issues, and get suggestions on steps for remediation.

Detailed charts and graphs let you to track and trend Wi-Fi performance over time and correlate data based on a myriad of variables. Trending reports also enable you to verify the impact of any changes made to your network.

Vendor Agnostic

The EyeQ Platform is a vendor agnostic solution that works with all industry-standard wireless access point, regardless whether they are controller or cloud managed.

Cloud Architecture

EyeQ is hosted in the Cloud in a SaaS deployment model, which gives you unlimited scalability and instant access from any location, while eliminating the cost worry of maintaining storage, servers, backups and software upgrades.

System Benefits

Enterprise-wide visibility of Wi-Fi performance
Enables you solve problems before users complain, and maintain Wi-Fi user experience SLAs, network-wide.

Improves end user Wi-Fi experience
50-100% improvement in baseline network performance is typical after optimization using data from EyeQ.

Reduces troubleshooting 80-90%
Isolates device and OS issues from Wi-Fi and network issues and eases troubleshooting especially at remote locations.

Minimizes risk of service disruption
Reduces risk of error, by enabling you to make informed, fact-based decisions, and validate the impact of all changes.

Slashes operational costs
Dramatically reduces support calls and shortens MTTR, which lets you scale the network and support it with fewer staff.

Help you plan future upgrades
Helps you avoid premature upgrades and the disruption that causes, by providing real data to justify equipment upgrades

Learn more about:

Sapphire Eyes Mobile Eye App
Sapphire Eyes Mobile Eye APP

Related Links

10 Factors Affecting Wi-Fi Performance

Knowledge is power. Download 7signal’s 10 Factors Affecting Wi-Fi Performance White Paper.

Free White Paper

Free Assessment

How is your Wi-Fi performing? This program lets you evaluate the EyeQ system in your environment so you can better understand the value of our WLAN performance management system.

Request an Assessment