7signal | The Wi-Fi Performance Company

WLAN Solutions for Managed Service Providers

The Need for Wi-Fi as a Service

If you are a Managed Service Provider, then 7signal has the comprehensive solution you need to service customers properly. IT departments are attracted to managed services as a way to manage costs and add applications as more business functions migrate to mobile and cloud platforms. The opportunity for MSPs is significant and they need solutions that can monitor and track Wi-Fi performance according to service level agreements. They need systems that can provide proactive insights and Wi-Fi analytics along with dashboards and instant notifications when service levels start to slip out of compliance.

The Wi-Fi Performance Management Solution

The necessary resources to implement a robust state-of-the-art Wireless LAN that delivers reliability and performance is challenging for many enterprises. WLANs can be expensive and complex to deploy, therefore, many IT organizations are looking to Managed Service Providers to support managed Wi-Fi services.

7signal’s Wi-Fi performance management system for Managed Service Providers is the only solution that proactively pinpoints performance issues before your customers know they exist. This avoids truck rolls and enables operators to troubleshoot issues remotely.

7signal offers many benefits to MSPs:

  • Continuous user experience testing for data and voice applications
  • Full coverage of indoor or outdoor facilities
  • Central monitoring of many customers with hierarchical partitioning
  • Automatic notifications sent when KPIs fall below preset thresholds
  • Easy to generate reports to show customers performance against SLAs

7signal’s technology complements the management capabilities of existing WLAN controllers by delivering visibility into compliance aspects of the entire network. As a result, MSPs can evaluate and analyze the whole WLAN environment, as well as identify customer application performance, across the wireless and wired network.

EyeQ Wi-Fi Performance Dashboard Macro KPIs


The Wi-Fi Analytics You Need

Until now, wireless network tools were only able to identify failure or poor performance at the network level, such as a failing access point or lack of resources in a switch. This was helpful in identifying equipment failure issues, but did not provide detail as to the cause or impact to end users.

The 7signal Wi-Fi performance management system takes a unique approach to network performance monitoring by actively and passively measuring all data flowing through wireless access points. By measuring how users actually experience the Wi-Fi network, MSPs give assurance to their customers. Here are a few of the quality of experience Wi-Fi analytics you have at your disposal:

  • Data throughput – both upload and download
  • URL web page download speed
  • Voice quality – jitter with MOS scoring

Related Links

10 Factors Affecting Wi-Fi Performance

Knowledge is power. Download 7signal’s 10 Factors Affecting Wi-Fi Performance White Paper.

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See How We Do It

Interested in learning more about how 7signal's Wi-Fi performance management system can help you manage your customers more proactively? Schedule a demo and we’ll be happy to walk you through the capabilities of our system.

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