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The Trouble with Wi-Fi Troubleshooting!

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Your users have become pretty dependent on the wireless network, and reliable Wi-Fi performance is something they expect. But when they can’t connect, or downloads take forever they understandably, complain. Their productivity suddenly becomes your problem!

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If you’re reading this blog, you’ve probably figured out we like measuring stuff – specifically Wi-Fi performance from the user perspective. In June 2015 we took a stab at measuring something much less scientific, namely users’ requirements and expectations of their wireless networks.

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Service providers are accustomed to technology waves in managed service technologies.   Typically a technology (for example, Ethernet) is implemented in the enterprise and over time the distributed nature of multi-location businesses and the ongoing optimization of IT resources presents an opportunity for service providers to provide a managed solution. The waves build slowly, followed by […]

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