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If you’re reading this blog, you’ve probably figured out we like measuring stuff – specifically Wi-Fi performance from the user perspective. In June 2015 we took a stab at measuring something much less scientific, namely users’ requirements and expectations of their wireless networks.

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Service providers are accustomed to technology waves in managed service technologies.   Typically a technology (for example, Ethernet) is implemented in the enterprise and over time the distributed nature of multi-location businesses and the ongoing optimization of IT resources presents an opportunity for service providers to provide a managed solution. The waves build slowly, followed by […]

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5 Steps to Resolve Wi-Fi Client Issues

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  IT managers that operate significant Wi-Fi networks have come to understand this maxim – the majority of Wi-Fi issues are client problems. The percentage is up for debate – some will say 60%, some 75%, and some 80%. The end users may have old (or new) software or adapters, their laptop may be full […]

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Wi-Fi Bracketology

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  I stared at my bracket this year with the usual hopelessness. Then I realized I had been on a lot of these campuses recently, so I felt connected with a lot of schools. There are a lot of universities that have deployed 7signal’s Wi-Fi Performance Management system in the last year. So I thought […]

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WLAN Access Points Only Hear Half the Story

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  In a previous article, we discussed the importance of passive testing to understand how end-users are experiencing the Wi-Fi network. Some of you may be thinking that access points can do the same thing. In fact, they do collect some of the same information that 7signal’s Sapphire Eye does. However, there are several advantages […]

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  “What just changed?” is the question Network IT Managers ask every day, and the question they have to answer for others in the organization. Everything seemed fine yesterday, or last week, or last month, but today, something has impacted Wi-Fi performance. When it comes to Wi-Fi, all types of factors come into play, and […]

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Managing Campus Wi-Fi Like a Strategic Asset

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  We are pleased to announce that 7signal has been featured as one of CIOReview’s 20 Most Promising Campus Tech Solution Providers. I was interviewed by CIOReview’s editors and below is the resulting article that they recently published. You can also link to the published  article and read it on their website here on page […]

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