Blog

Get Help with Wi-Fi Roaming Issues

|

Wi-Fi roaming issues are frustrating and often relate to a few key things, such as poor network design, where there is excessive cell overlap due to high access point power levels. As a result, client devices “stick” to the distant cell. Another culprit of Wi-Fi roaming issues is RF bleeding between floors, where clients connect to an access […]

READ MORE

Since 7signal provides a vendor agnostic Wi-Fi Performance Management system, several institutions have used our solution to measure end-user experience in vendor bake-offs as they contemplate an upgrade to their WLAN.  Evaluating WLAN vendors is not easy – there are many factors to consider beyond WLAN performance tests, such as access control, WLAN/LAN integration, as […]

READ MORE

Confusing Wi-Fi Labeling Should be a Federal Offense

|

I recently went computer shopping with my wife and I was astonished at how challenging it was to identify one that would fit her needs. Her requirements where not complicated: less than a grand, fast for working with Office365 applications, including OneDrive, and fast web browsing. I wasn’t surprised by these specs, as the primary […]

READ MORE

  Using Wi-Fi RF automation brings with it a few challenges for those concerned with Wi-Fi performance management. Automation may not always perform as well as expected, especially in dense areas. The automation algorithms developed by WLAN access point vendors might misallocate both channels and power levels, leading to an unstable system and a variety […]

READ MORE

5 Key Mobile Experience Metrics for Enterprises

|

At 7signal we’ve discovered about 50% of the problems affecting the mobile experience that enterprises find with our EyeQ Performance Management software has little to do with Wi-Fi.  You can spend a lot of time looking at spectrum analysis, channel utilization and other RF metrics without understanding why users are having a bad mobile experience […]

READ MORE

Guest Wi-Fi Shouldn’t Feel So Unwelcoming

|

I’ve been beta testing 7signal’s Mobile Eye for iOS for a few weeks now by taking Wi-Fi performance readings everywhere I go. The iPhone app measures ping, throughput, web page download speed and will also calculate a MOS score for VoIP testing. I enjoy logging into the EyeQ platform and tracking the history. It’s also […]

READ MORE

3 Tips To Improve Your Digital Worker’s Experience

|

  I have spent the bulk of my career focusing on improving the customer experience. However, with my new position at 7signal.comes an interesting twist…a focus on the digital worker experience. In other words, your employees. In many ways, the same principles apply. When satisfied, digital workers demonstrate loyalty by performing at peak levels and […]

READ MORE