The UK’s largest independent IT provider launches wireless network monitoring (WNM) as managed service to its customers
Cleveland, OH – 7SIGNAL®, the leader in Wi-Fi Performance Management today announced that Daisy Corporate Services, the largest independent IT, communications and cloud provider in the United Kingdom is the first to take the 7SIGNAL platform to market as a managed service. The company has already seen early traction with its public sector (Government) customers.
“We’re happy to extend the 7SIGNAL brand throughout the United Kingdom, and the new offering from Daisy Corporation addresses a major need in the market,” said Tom Barrett, CEO at 7SIGNAL. “With 9 billion wireless devices globally and over 3 billion being added each year, the need for Wi-Fi performance management, beyond what is provided by WLAN vendors, will continue to grow.”
The partnership with 7SIGNAL started with a proof of concept (POC) for a high-profile Daisy public sector customer that had been experiencing Wi-Fi performance issues which were impacting the day-to-day operations of the business. 7SIGNAL’s Sapphire EyeTM software enabled sensors were deployed and the platform uncovered a critical access point (AP) beaconing issues on 5Ghz radios caused by faulty chipsets in the AP hardware. These types of issues are not visible using out-of-the-box vendor diagnostic tools.
“At first, I thought it was a false positive, but it turned out to be a major issue. If 7SIGNAL had not been in place we would not have picked up on this issue. We were able to work with the AP vendor, who used the 7SIGNAL data, to assist with their troubleshooting and resolution of the issue. They even used 7SIGNAL to correlate the data before and after,” said Ryan Dodds, Wireless Specialist at Daisy Corporate Services.
After a successful proof of concept, Daisy’s customer moved to a full rollout across multiple campuses. Daisy saw an opportunity in the market to combine 7SIGNAL’s GDPR compliant technology with its own professional services to prevent customers from experiencing performance issues with their mission critical Wi-Fi.
Gartner has predicted that the average expense of network downtime is about $5,600 per minute. And an IDC survey revealed that network failure can cost large enterprises $100,000 per hour, and critical application failure can run from $500,000 to $1 million per hour. On an annual basis, the average total cost of downtime is $1.25 billion to $2.5 billion for the Fortune 1000.
Daisy Corporates Services (DCS) is the UK’s leading independent provider of secure IT, communications and cloud services. With a portfolio spanning Lines & Calls and Connectivity, right through to Unified Communications, Business Continuity and Cloud & Hosting, DCS creates intelligent IT and communications solutions to help its customers in all industries to be more productive and successful, and plays an integral role in keeping the UK’s commercial and public sectors operational.
As part of the Daisy Group established in 2001, Daisy Corporate Services now employs a one-thousand-strong skilled workforce across 30 UK locations. With long-standing relationships with some of the biggest industry-leading vendors, DCS is committed to providing the highest levels of service possible for its customers. Learn more at www.dcs.tech
7SIGNAL® is a leader in Wi-Fi Performance Management. The 7SIGNAL platform is a cloud-based Wi-Fi performance management solution that continuously monitors the wireless network for performance issues – maximizing network uptime, device connectivity and network ROI. The platform was designed to support the Wi-Fi management needs of the world’s largest organizations, educational institutions, hospitals and government agencies. 7SIGNAL continuously monitors the connectivity of over 5 million global devices. Learn more at www.7signal.com.