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Many places I frequent these days advertise free guest Wi-Fi, however, most of the time the experience is so poor and frustrating that I wonder if it would be better for the establishment to not offer free guest Wi-Fi at all. Whether it be in a store or a waiting room, the Free Guest Wi-Fi […]

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To complete my weekend Honey-Do list, I generally have to visit a variety of local retail establishments. Amazon.com is typically my go-to retailer. However, some items I need right now. Other items require a little hands-on interaction in order to make the right selection.  Retail is challenged right now. Brick and mortar stores are expensive to […]

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Guest Wi-Fi Shouldn’t Feel So Unwelcoming

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I’ve been beta testing 7signal’s Mobile Eye for iOS for a few weeks now by taking Wi-Fi performance readings everywhere I go. The iPhone app measures ping, throughput, web page download speed and will also calculate a MOS score for VoIP testing. I enjoy logging into the EyeQ platform and tracking the history. It’s also […]

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    You’ve heard it before, it’s the Age of Customer Connectedness. But what does this really mean for IT departments?  If you think it means you are burdened with managing more devices on the network, then you’re missing the big picture.  With the consumerization of IT comes a power shift. And this power shift […]

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  Even when we are away, we want to stay connected. A recent TripAdvisor survey asked travelers about the hotel amenities they couldn’t live without. Free Wi-Fi made two of the top five: Free In-Room Wi-Fi (89%) Free Parking (89%) Free Breakfast (84%) Free Personal Care Items (72%) Free Lobby Wi-Fi (71%) As the results […]

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