Moving a Sapphire Eye

You may want to move a Sapphire Eye to a new location and start Wi-Fi performance testing. Follow these steps to master this important skill.  Go to the Configurator user interface and watch the video walk-through below.

 

 

Moving a Sapphire Eye to a new location that has not been previously scanned or set up...
  • First, create the new location in the topology
    • Right-click on your organization name, then click 'Add Service Area'
    • Give it a name in the 'New Value' field
    • Click Save
  • Stop testing on the Sapphire Eye that you want to move
    • Right-click on the name of the SE, select 'Automated test status'
    • Click the 'Stop' button to stop automated testing
  • Change the name of the Sapphire Eye you stopped
    • Right-click the Eye again, click Edit
    • Change the name of the Eye to something that reflects the new service area name
    • Click Save
  • Remove all access points under this Sapphire Eye
    • Under the newly named Sapphire Eye, expand the topology to reveal 'Managed' and 'Own' menu items
    • Right-click 'Managed' and select 'Remove all Access Points'
    • Confirm by clicking OK
    • Right-click 'Own' and select 'Remove all Access Points'
    • Confirm by clicking OK
  • Move the Sapphire Eye in the topology
    • Right-click the newly named Sapphire Eye, select 'Cut'
    • Go to the newly created service area, right-click, select 'Paste Eye'
  • Physically move the Sapphire Eye to the new location
    • Bring your laptop with you
    • Unplug Sapphire Eye from old area, icon in topology will turn red
    • Go to new area and plug it in, icon in topology will turn green
    • Wait for the blue blinking light on the Sapphire Eye unit before proceeding
  • Scan new area
    • Go to the 'Tools' menu, select 'Setup Wizard'
    • Click 'Show configured Eyes'
      • Select the newly named Sapphire Eye (highlighted in different color also)
      • Click 'Next'
    • Identify and select the proper networks
    • Click 'Next' to begin the scan
      • When the scan is complete, make sure the number of managed AP's does not exceed 30, otherwise the duty cycle for testing will be too long
      • Click 'Next'
    • Configure network keys (open networks do not require a key)
      • Add new keys here, if necessary
      • Click 'Next'
    • Configure Sonar endpoints
      • Map SSIDs to Sonar endpoints to test against.
      • Click 'Next'
    • Quick test will begin to verify the setup
      • Click 'Exit' after successful completion
  • Go to newly moved Sapphire Eye in the topology
    • Right-click and select 'Bind to Test Profile'
    • Select the correct test profile (previously created)
    • Right-click the Eye again, select 'Automated test status'
      • Verify the proper test profile name
      • Click the play button to begin automated testing