What is maritime Wi-Fi and how can cruise ships, container ships, offshore platforms, and other seafaring industries benefit from enterprise-class digital experiences?
When we think of the importance of Wi-Fi experience optimization, maritime Wi-Fi isn’t necessarily the first thing that comes to mind. Nevertheless, we live in an era of global trade and travel. Shipping lanes are dominated not only by container ships moving massive amounts of goods from port to port, but also cruise liners providing luxurious family vacations to hundreds of thousands of guests per year.
In other words, whether it’s for tracking shipments across the Pacific Ocean, offering world-class hospitality experiences in the Mediterranean, or ensuring the welfare of on-board crew, access to high-quality Wi-Fi has become an essential tool for seafaring industries of all types. Indeed, not only can maritime Wi-Fi keep people connected with the people and things that matter most to them, it can also be used to make data-driven decisions, enhance safety, improve navigation, and drive overall operational efficiency.
With this in mind, we’ve written all about maritime Wi-Fi — what it is, how it works, the benefits it offers, the challenges that accompany it, and more
Here’s what we cover in this article:
Want to improve maritime Wi-Fi performance? Set up a meeting with our team to learn how!
Maritime Wi-Fi is a pretty straightforward concept. As the name implies, it refers to wireless Internet connectivity designed and optimized specifically for use in maritime contexts. This includes on cruise liners and passenger ferries, shipping vessels and container ships, offshore platforms and research vessels, and other watercraft.
Maritime Wi-Fi functions more or less in the exact same way as terrestrial Wi-Fi and allows passengers, crew members, and on-board systems to access the Internet while out at sea or in ports. However, there are unique challenges associated with deploying Wi-Fi at sea, ranging from saltwater corrosion to signal interference. Maritime Wi-Fi leverages specialized hardware and technologies engineered to handle these challenges and continue to provide quality connectivity experiences.
Satellite communication is the most common method for providing Wi-Fi access at sea as it can cover vast expanses of ocean where traditional terrestrial networks are unavailable. However, advancements in technology have also led to the development of other solutions, such as long-range Wi-Fi systems that can connect to shore-based networks when vessels are near the coast. More on this in a moment…
There are a number of reasons why businesses might want to install Wi-Fi capabilities onboard their maritime vessels. While the more precise benefits may depend on the particular use cases, the basics are pretty universal: Communication, Entertainment, Business and Productivity, Remote Monitoring and Control, Navigation and Weather Updates, and Emergency Communication. Let’s take these one at a time.
Passengers and crew members can stay connected with the people and things that matter most to them. They can chat with friends, call their family members, email colleagues, and browse their favorite social media platforms.
Along the same lines, passengers and crew members can stream videos, music, and other forms of entertainment during their journeys.
Likewise, crew members can access work-related applications, collaborate with colleagues, and perform administrative tasks while at sea.
Ships can use Wi-Fi to connect various onboard systems and sensors, allowing remote monitoring and control of critical systems, such as engine performance, fuel consumption, and security systems.
Vessels can access real-time navigation information, weather forecasts, and other important data to ensure safe and efficient travel.
In case of emergencies, maritime Wi-Fi can even be used to communicate with rescue teams, authorities, and other vessels.
Now let’s get a little more specific. Maritime Wi-Fi can be used by a wide range of waterborne vessels beyond just cruise ships and shipping vessels. Let’s look at some examples of other types of vessels that can benefit from maritime Wi-Fi and how. We’ll look at the following:
These vessels, which transport cargo across oceans and between ports, can utilize maritime Wi-Fi to enable communications, cargo status tracking, navigation assistance, and logistics.
At their core, cruise ships are hospitality venues. As are ocean liners, ferry liners, and other such vessels that cater to niche markets and specific destinations. For the companies that manage these boats, maritime Wi-Fi isn’t exclusively about logistics and navigation, it’s also a key amenity for guests and travelers. It enables them to stay connected with friends and family, access social media sites, consume their favorite digital content, etc. In addition, the companies that manage these hospitality-centric vessels can use Wi-Fi to create more engaging passenger experiences, promote events and dining options, and more.
Offshore oil and gas platforms and wind farms need maritime Wi-Fi for communication, data transmission, and remote monitoring of equipment and safety systems. Likewise, vessels that transport crew members, supplies, and equipment to these installations need Wi-Fi for many of the same purposes: communication, logistics, and safety coordination.
Along the same lines, scientific research vessels rely on maritime Wi-Fi to transmit data collected during oceanographic research, marine biology studies, and environmental monitoring.
Naval ships and military vessels may also employ maritime Wi-Fi for communication, data sharing among units, and situational awareness.
Finally, private yachts and sailboats often use Maritime Wi-Fi for communication, entertainment, navigation assistance, and weather forecasts during their journeys. Commercial vessels, like fishing boats, can use Maritime Wi-Fi for communication, navigation, weather updates, and tracking fish populations. This technology can also enable real-time sharing of catch information and other data with shoreside facilities.
There are several ways to turn maritime vessels into Wi-Fi-enabled venues. The choice of method depends on factors such as the vessel's size, location, intended use, and budget. Here are some of the most common ways to facilitate Wi-Fi access onboard boats:
Satellite communication is a reliable option for providing internet access on boats regardless of their location at sea. Satellite dishes and modems can be installed on the vessel to establish a connection with satellite networks, offering global coverage.
Long-range Wi-Fi systems utilize specialized antennas to connect to distant shoreside Wi-Fi networks when the boat is near the coast. These systems can provide relatively high-speed connectivity in coastal areas.
Boats cruising close to the coast can use cellular networks by equipping the vessel with cellular data modems or routers. This option may not provide connectivity far out at sea, but it's suitable for coastal and near-shore navigation.
Installing a marine-grade wireless router on the boat allows you to create a local Wi-Fi network for devices onboard. This router can be connected to various internet sources such as satellite, cellular data, or long-range Wi-Fi.
Portable Mi-Fi devices that use cellular data can be used to provide Wi-Fi connectivity on boats. These devices create a local Wi-Fi hotspot that devices on the boat can connect to.
For larger boats or vessels with multiple decks, a mesh Wi-Fi system can provide consistent coverage throughout the entire vessel by using multiple access points to create a unified network.
Some systems combine multiple connectivity options, such as satellite, cellular, and Wi-Fi, to ensure continuous connectivity regardless of the boat's location.
Maritime Wi-Fi offers several benefits to vessels, passengers, and crew members by providing reliable internet connectivity while at sea. Some of the key benefits include:
Long gone are the days when ships relied solely on radio communication for contact with the outside world. Wi-Fi has enabled the establishment of high-speed internet connections onboard, facilitating real-time communication between vessels, shipping companies, and port authorities. This connectivity revolutionizes the way information is shared, ensuring faster responses to emergencies, weather updates, and logistical changes. It also strengthens collaboration among crew members, enabling them to access critical data, resources, and support systems from the ship's network.
Modern shipping vessels and container ships are equipped with a multitude of sensors and systems that continuously generate vast amounts of data. Wi-Fi connectivity enables this data to be transmitted in real-time to onshore operations centers, where it can be analyzed and used to make informed decisions. From optimizing routes based on weather conditions to predicting equipment maintenance requirements, data-driven insights are invaluable for enhancing the overall efficiency of maritime operations.
Wi-Fi connectivity has opened the doors to cutting-edge safety and navigation technologies. Ships can now be equipped with real-time monitoring and tracking systems, ensuring enhanced security against piracy and illegal activities. In case of emergencies, vessels can transmit distress signals with accurate location information to receive prompt assistance. Moreover, Wi-Fi facilitates the use of Electronic Chart Display and Information Systems (ECDIS), which replace traditional paper charts and offer up-to-date, highly accurate navigational information, reducing the risk of navigational errors.
In addition, maritime Wi-Fi enables vessels to access real-time navigation information, weather forecasts, and safety updates, contributing to safer and more efficient travel. This is crucial for avoiding hazards, adverse weather conditions, and other potential risks.
In case of emergencies, having Wi-Fi access at sea facilitates communication with rescue teams, authorities, and nearby vessels, helping to coordinate swift and effective responses to critical situations.
Ships can utilize Wi-Fi to connect various onboard systems and sensors, enabling remote monitoring and control of essential systems like engines, navigation, and security.
Maritime Wi-Fi supports efficient vessel operations by allowing real-time data exchange between vessels and onshore facilities. This includes transmitting cargo tracking information, route optimization, and fuel consumption data.
Passengers on cruise ships and other passenger vessels can enjoy entertainment options such as streaming videos, music, and online games during their journey, enhancing their overall onboard experience.
Working on a ship often means being away from family and friends for extended periods. In such an isolated environment, reliable Wi-Fi can significantly improve crew welfare and mental well-being. With access to the internet, crew members can stay connected with loved ones, exchange messages, and share experiences, thus reducing feelings of isolation and loneliness. This improved welfare, in turn, leads to better retention rates and a more satisfied, motivated, and dedicated workforce.
Crew members can use Wi-Fi to communicate with their families, reducing the challenges of long periods away from home. Additionally, Wi-Fi enables crew to access training materials, work-related applications, and administrative tools, improving productivity.
Tourist boats and excursion vessels can provide Wi-Fi to enhance the experience of passengers, offering them the ability to share their experiences in real time, research destinations, and access local information.
Scientific research vessels can transmit collected data in real time to research institutions, allowing scientists to analyze and make informed decisions quickly.
Business travelers on maritime vessels can stay connected and continue working while traveling, ensuring uninterrupted communication with clients, colleagues, and partners.
Shipping vessels and container ships can use Wi-Fi to manage cargo information, track shipments, and coordinate logistics with shoreside facilities.
Wi-Fi allows vessels to offer passengers a range of entertainment options, such as streaming services, online games, and interactive activities, enhancing the onboard amenities.
Wi-Fi onboard enables access to e-learning platforms and training resources, making it easier for crew members to acquire new skills and stay updated on industry best practices. The ability to access educational materials empowers crew members to enhance their knowledge and expertise during their time at sea, fostering a culture of continuous learning within the maritime industry.
Of course, there are plenty of challenges associated with having Wi-Fi onboard maritime vessels. Infrastructure limitations are a big one. Indeed, while terrestrial Wi-Fi is facilitated through cell towers and optical fiber cables, these aren’t necessarily options for ships at sea. Instead, most maritime Wi-Fi deployments are satellite based. This isn’t a perfect solution (satellite signals tend to be more costly, deliver slower upload and download speeds, and have more latency issues than land-based solutions), but it's still capable of delivering solid connectivity experiences for the vast majority of use cases.
Another common way to keep ships connected is via cellular networks — this is an especially popular solution on cruise ships. However, the downside here is that cell phone providers tend to charge exorbitant roaming charges.
Beyond these, there are environmental and contextual challenges as well. For example:
This is where 7SIGNAL comes into the picture. We’ve developed an enterprise-grade Wi-Fi and endpoint monitoring platform to help businesses optimize complex Wi-Fi environments, including those installed on cruise ships, container ships, and other watercraft. It provides all the tools necessary for maintaining quality connectivity experiences for the people and devices that rely on these networks for mission critical tasks and functions.
You can use the 7SIGNAL platform to improve maritime Wi-Fi stability and monitor key performance indicators related to client adapters and drivers, roaming, access point interference (both adjacent and co-channel), access point coverage, WLAN congestion, and more!
The 7SIGNAL platform is a cloud-based SaaS offering that provides insight into a wide range of critical user and endpoint devices. It enables you to proactively improve the performance of your Wi-Fi network and address connectivity challenges in real time.
Our user-friendly dashboard enables you to:
In addition, the 7SIGNAL platform is vendor independent and device agnostic, meaning it works with all industry-standard wireless access points regardless of whether they are controller or cloud managed.
If you’d like to learn how 7SIGNAL can improve Wi-Fi experiences aboard your maritime vessels, set up a meeting with our team!
The implementation of Wi-Fi at sea has become a transformative force in the maritime industry, offering a myriad of benefits for both vessels and their crew. From seamless communication to data-driven decision-making, and from enhanced safety to improved crew welfare, Wi-Fi connectivity has revolutionized the maritime domain. As technology continues to advance, it is crucial for shipping companies to invest in robust and reliable Wi-Fi systems, ensuring that their vessels stay at the forefront of efficiency, safety, and sustainability in this digital era. The horizon of maritime connectivity is vast, and embracing Wi-Fi at sea is the first step towards a more connected, safer, and efficient shipping industry.
We’re always here to answer your Wi-Fi questions at 7SIGNAL. Our enterprise Wi-Fi optimization platform helps you plan and execute a healthier network. Contact us to learn more.
7SIGNAL® is the leader in enterprise Wi-Fi optimization, providing insight into wireless networks and control over Wi-Fi performance so businesses and organizations can thrive. Our cloud-based platform continually tests and measures Wi-Fi performance at the edges of the network, enabling fast solutions to digital experience issues and stronger connections for mission-critical users, devices, and applications. Learn more at www.7signal.com.