Leading HR software developer reduces Wi-Fi related helpdesk calls; increased employee productivity; delivered a better Wi-Fi experience using 7SIGNAL
Cleveland, OH –7SIGNAL®, the leader in enterprise Wireless Network Monitoring (WNM) today announced thatZenefits, a leading HR, Benefits and Payroll software company with more than 11,000 customers has deployed 7SIGNAL to proactively monitor the company’s wireless network and solve issues in real-time.
With the deployment of 7SIGNAL’s Sapphire EyeTMand Mobile EyeTMmodules, Zenefits has an enterprise-wide view of the wireless network behind a single pane of glass, helping them to solve Wi-Fi access issues faster, and in many cases, before the helpdesk is called. 7SIGNAL conducts passive and active testing on over 600 KPI’s continuously and stores wireless network performance history for 90-days in the cloud so that built-in analytics tools can leverage crowdsourced data on-demand.
Zenefits’ Wireless Engineers operate in a complex environment that includes a high-density office setting in San Francisco’s SoMa (South of Market) district, installed Cisco model 1852 Access Points, and an open Bring Your Own Device (BYOD) policy for employees running a variety of operating systems including Windows, Mac OS, iOS or Android.
“Our goal is to discover and solve Wi-Fi issues in real-time, whether they originate at the access point or there is a problem with one of the over 600 devices on our wireless network,” said Russell Burnett, Director of IT at Zenefits. “With the 7SIGNAL software, we have a complete view of the wireless experience from the air to the end point. With their professional services, we have peace of mind knowing that when we need additional expertise it’s just a phone call away.”
7SIGNAL utilizes the data from all the wireless devices on the network to drive proactive troubleshooting delivering timely and relevant alerts and reports to the customer.
“In order to deliver reliable Wi-Fi, companies need to move away from legacy access point-only networks and deploy a modern Wireless Network Monitoring platform that ensures all elements of the wireless network are functioning properly,” said Tom Barrett, CEO at 7SIGNAL. “As a leader in the industry, 7SIGNAL allows Zenefits to do just that with technology designed to understand and optimize the wireless network and the devices connected to it for the best possible Wi-Fi experience.”
Zenefits helps more than 11,000 small and midsize companies empower their modern workforce, manage change and stay compliant. Zenefits’ People Platform delivers the most comprehensive, mobile HR experience in the market. Its HR, Benefits, Payroll, Well-being and Performance apps combine with advisory services and tightly integrated partner apps to radically simplify HR administration – reducing paperwork and complexity so companies can focus on starting, running and growing their businesses. Learn more at www.zenefits.com
7SIGNAL®is a leader in enterprise Wireless Network Monitoring. The 7SIGNAL platform is a cloud-based Wireless Network Monitoring (WNM) solution that continuously tests the wireless network for performance issues – maximizing network uptime, device connectivity and network ROI. The platform was designed for the world’s most innovative organizations, educational institutions, hospitals and government agencies and is currently deployed at Booz Allen Hamilton, IBM, Kaiser Permanente, Walgreens, Microsoft and many others. 7SIGNAL continuously monitors the connectivity of over 4 million global devices. Learn more at www.7signal.com.