7SIGNAL Solutions, Inc. (7SIGNAL) respects your privacy and is committed to protecting it through our compliance with all applicable laws and this Notice.
This Notice describes the personal data that we collect, how that data is processed, and your rights and choices in relation to it.
7SIGNAL may change this Notice from time to time, due to changes in our business, technology, applicable laws, or any other reason. Please check this page from time to time to be informed of the latest changes.
7SIGNAL is a provider of Wi-Fi network management services. Our customers are generally large organizations such as hospitals, educational institutions, enterprises, managed service providers, retail stores, warehouses, or manufacturing and distribution centers. Our Sapphire EyeTM(network hardware) and Mobile EyeTM(user device software) products (the “Wi-Fi Products”) help our customers to test, optimize the performance of and identify and resolve problems with their Wi-Fi networks. This may involve the collection of certain personal data from employees, clients, or other visitors, which is then processed by 7SIGNAL on our customers’ behalf.
In these cases, the “data controller” (the entity that decides on the purposes of the data processing and ways in which it is processed) is our customer, and 7SIGNAL is a “data processor” that processes data on behalf of and on the instructions of each customer. In this Notice, we set out some general information about 7SIGNAL’s data processing but you should consult the relevant data controller for further details.
For other data processing activities, relating to data collected from staff working for our customers and suppliers, or visitors to our website, 7SIGNAL is the data controller.
For any question or request relating to personal data processing., 7SIGNAL can be contacted at:7SIGNAL Solutions, Inc
We have appointed Dave Demchak as Data Protection Officer to address data protection related inquiries, and he can also be reached at the above address.
We have appointed Tuomas Aaltonen our representative in the EU.
|Data||Categories||Source||Purpose of processing||Legal Basis||Comments|
|End-User and Wi-Fi Network Monitoring Data||Depending on the Wi-Fi Product and the customer’s configuration:
||Data is obtained through our customers who source and install 7SIGNAL Wi-Fi Products on their networks and/or user devices.
||To provide Wi-Fi monitoring services to 7SIGNAL customers.||The legal basis for this processing will be decided by each customer – the most frequent legal basis may be that the processing is necessary for the customer’s legitimate interests in monitoring, testing, and optimizing that customer’s Wi-Fi network.||In general, we only process anonymous data about users’ devices and usage patterns, and cannot identify any individual. The customer whose network you are using will provide additional information.|
|Solution Administration||7SIGNAL processes data allowing and measuring usage of its products by customer solution administrators
||Necessary for our legitimate interests in operating and improving our services.||This data relates to secure access to and usage of our solutions and is used for no other purpose.|
|Commercial Contacts Data||7SIGNAL will process data about the representatives of customers or suppliers (or potential customers or suppliers), e.g.
||This obtained directly from you or from your employer, or in some cases (such as for business development) from public sources such as trade shows or professional networking.||
||This information relates to your business life and business data and so has minimal privacy impact.|
|Visitors to our Website||
Your personal information may be stored and processed in any country where we have facilities or have engaged data sub-processors, e.g. for data storage or analysis. We store data in particular in Germany (for Sapphire Eye EU/EEA/UK data) or the USA (for Sapphire Eye for the rest of the World and all Mobile Eye data). Customers may also use on-premise data storage for data collected by our Sapphire Eye product.
We may disclose personal information to the following categories of third parties:
These organizations process personal data on 7SIGNAL’s behalf, but our contracts with them oblige them to meet data protection standards as strict as those that apply to us, and not to use your data for any other purpose.
Where these are not based in the EU/EEA/UK, or other countries that are officially regarded as having adequate data protection laws, then this will be done only on the basis of legal safeguards aimed at ensuring that your data is kept as secure as under applicable laws. These may include the European Commission’s standard contractual clauses for data exports, or the EU-U.S. Privacy Shield. A copy of such safeguards may be available from us if we receive a valid request.
If 7SIGNAL receives a request from a government, law enforcement agency, or regulator requesting data from us, and we would normally comply with such request without having to notify you or other users.
We only retain data for as long as necessary for the purpose for which the data was collected.
Personal data from our Wi-Fi monitoring products is stored for up to 3 months and then permanently deleted. Where our customers store data on-premise, they may have different retention periods.
We may retain business contact data for at least the time that you or your organization has an account or agreement with us. If you have subscribed for a newsletter or other information, we will keep your contact details until you unsubscribe.
We keep data relating to customer or supplier contracts for at least the applicable legal limitation period in order to be in a position to resolve any claims. We may also keep data for longer periods where required for accounting, tax or legal reasons (in which case data use will be limited to such purposes).
If our data processing is based on your consent, then you can always withdraw that consent (but any processing that took place before withdrawal will still be legal).
If you wish to exercise any of your legal rights, as a user of one of our Wi-Fi Products you should in the first instance contact the 7SIGNAL customer through whom your data was collected. For other cases, or in case of any doubt, please contact 7SIGNAL using the details in this Notice and we will try to assist. If you believe that we or any customer have not respected your rights, then you also have a right to make a complaint to the Supervisory Authority in your country.
For California residents, California Civil Code Section § 1798.83 permits users of our Wi-Fi Products to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as indicated above.
The Wi-Fi Products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe that we might have any information from or about a child under 13, please contact us as indicated above.
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You can find more information about different types of cookies here.
You may refuse to accept cookies by activating the appropriate setting on your device. You can also remove cookies from your web browser by following the directions provided in your browser’s “help” section. Some cookies are essential for securing access to and using features of our Wi-Fi Products Administrative Interfaces or website, so if you clear all cookies then those features may not work as expected or at all, or you may need to accept some cookies on your next visit.