Privacy Policy


7SIGNAL Solutions, Inc. (“we” or “our”) respect your privacy and are committed to protecting it through our compliance with this privacy policy. This policy describes the personal information that we collect from you, or that you provide through your use of the the 7SIGNAL Mobile Eye Application (the “Mobile Application”), the 7SIGNAL Mobile Eye Cloud Service (the “Service”), and/or the 7SIGNAL Solutions, Inc. website located at (the “Website” and, together with the Mobile Application and the Service, the “Applications”) and how that information may be used or disclosed by us. This policy does not apply to information we collect through any other means, or to information collected on any third-party site or by any third-party application that may link to or be accessible from the Applications. Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing the Applications, you agree to this privacy policy. This policy may change from time to time and your continued use of the Mobile Application, the Service and/or the Website is deemed to be acceptance of such changes.

Children Under the Age of 13

The Applications are not intended for children under 13 years of age. No one under age 13 may provide any personal information through the Applications. We do not knowingly collect personal information from children under 13. If you are under 13, please do not download or use the Applications, or send any information about yourself to us, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at 7SIGNAL Solutions, Inc., 6155 Rockside Road, Suite 110, Independence, Ohio 44131, or by email at

Information We Collect About You

We may collect several types of information from and about users of the Applications, including: (i) user location, latitude, longitude and velocity, (ii) time, (iii) IP address, (iv) DNS address, (v) gateway address, (vi) network type and technology, (vii) operator name (cellular), (viii) terminal UDID, (ix) user ID and name, (x) device alias, (xi) terminal manufacturer, platform, model, and software version, (xii) used SSID name, (xiii) access point BSSID and manufacturer, (xiv) user notes, (xv) user email address and phone number, and (xvi) aggregation of observation or test data.

Information You Provide to Us

We may collect and use the following information that you provide to us:

Information that you provide by filling in forms on or in the Applications. This includes information provided at the time of registering to use the Mobile Application or Service and/or when you report a problem with the Mobile Application or on the Website.

Records and copies of your correspondence (including e-mail addresses), if you contact us.

Your responses to surveys that we might ask you to complete for research purposes, although you do not have to respond to them.

Usage Details, IP Addresses and Cookies, and Other Technologies

Usage Details and IP Addresses. As you navigate through the Mobile Application or Website, we may collect details of your usage, including, but not limited to, traffic data, location data, logs and other communication data, and the resources that you access, as well as information about your mobile device, including your IP address, operating system and browser type, for system administration. This is statistical data about our users’ equipment, browsing actions and patterns, and does not identify any individual.

Cookies. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file stored on the hard drive of your device. Use of cookies helps us to improve our Applications and to deliver a better and more personalized service by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Application according to your individual interests.

Recognize you when you use the Applications.

You may refuse to accept cookies by activating the appropriate setting on your device. However, if you select this setting you may be unable to access certain parts of the Applications. Unless you have adjusted your device settings so that it will refuse cookies, our Applications will issue cookies when you use the Applications.

User Contributions

You are responsible for any content, including personal information, that you contribute to be published or displayed (hereinafter, “posted”) on the Applications, or transmit to other users of the Applications (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to other users of the Applications at your own risk. We cannot control the actions of other users of the Applications with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained within the Applications. You understand and acknowledge that, even after removal, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Applications. You further understand and agree that we will own all User Contributions.

Uses Made of Information

We use information that we collect about you or that you provide to us, including any personal information, in the following ways:

analysis of data to better understand Wi-Fi environment;

comparison of observational data collected with enhanced tools to other available Wi-Fi performance data to support the development of improved products, services, and educational materials;

use of “blinded” data to support research activities;

to present our Applications in a suitable and effective manner for you and your device;

to provide you with information, products or services that you request from us;

to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;

to notify you about changes to our Applications; and

we may use the information we gather in an unidentifiable manner (with respect to any particular user) for analytics and trending purposes.

Disclosure of Your Information

We may disclose personal information that you provide via the Applications to the following third parties or in the following situations:

our subsidiaries and affiliates;

our business partners to the extent necessary to enable them and us to provide the Service and make the Mobile Application available to you;

in the event of merger, acquisition, or any form of sale of some or all of our assets, in which case personal information held by us about our customers will be among the assets transferred to the buyer;

to comply with any court order or other legal obligation;

to enforce our agreement with you; and

to protect our rights, property, or safety, or the rights, property or safety of our customers or other third parties. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Applications

that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us at: 7SIGNAL Solutions, Inc., 526 S. Main Street, Suite 601G, Akron, Ohio 44311.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Applications, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via mobile devices is not completely secure. Although we use commercially reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Applications. Therefore, any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy to our website at You continued use of the Applications constitutes your agreement to the revised terms of the privacy policy so you are encouraged to review the privacy policy each time to utilize the Applications. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions about this privacy policy and our privacy practices, contact us at or write to us at: 7SIGNAL Solutions, Inc., 6155 Rockside Road, Suite 110, Independence, Ohio 44131.