Help Desk

Alleviate Wi-Fi strain & speed up the help desk

Provide swift solutions to improve wireless networking experiences

Full Visibility to Keep Organizations Moving

Supporting an on-site and remote workforce presents a unique challenge because of the visibility and control over wireless networking environments. Network conditions can vary drastically from location to location and issues can arise in the hardware, software or wireless environment. Fortunately, 7SIGNAL is here to help. By providing full visibility into wireless connectivity for users and devices, it has never been easier to diagnose and fix troubled connections and improve experiences without the need for escalation.

See the network as it is

Each and every device connects to Wi-Fi differently. 7SIGNAL is the only solution that gives you full visibility into the wireless environment regardless of device. With full visibility into Wi-Fi coverage, congestion, roaming, interference and more regardless of network, you can discover users’ pain points and deliver solutions to improve their experience.

Keep remote employees connected

7SIGNAL’s Mobile Eye module can keep remote employees, devices and teams connected no matter their wireless network. As a lightweight application for Windows, macOS and Android devices, it offers insight and control over the at-home Wi-Fi experience to make work-from-home connections stronger.

Explore connection history, reporting and insight

Help-desk calls to address “in-the-moment” connectivity issues may not paint the whole picture. 7SIGNAL is able to monitor, measure and report on users’ wireless network performance over time, allowing you to deliver fast fixes and in-depth solutions to persistent connectivity problems.

Expert observations and guidance

You don’t have to go it alone. 7SIGNAL’s team of wireless networking experts are available to assist in analyzing network conditions and improving your Wi-Fi connections for users and devices throughout your organization.

See 7SIGNAL for yourself