Focus on patient outcomes, not connectivity!

Fast, reliable Wi-Fi is critical to delivering great patient care.  Hospitals that can troubleshoot, pinpoint and resolve Wi-Fi issues quickly empower caregivers to focus on patient outcomes, not connectivity. 7SIGNAL bridges this gap between caregivers and IT with Wi-Fi performance management solutions.

7SIGNAL 3-Bullet Value Proposition for Hospitals

  • Patient outcomes depend on patient information capture and delivery between physicians, nurses and other caregivers on treatments. 7SIGNAL continuously monitors the Wi-Fi network and medical devices and sends notifications before you get a helpdesk call.
  • Disconnected devices cause patient safety issues. Going back to manual paper-based forms during outages or data corruption issues with enterprise devices can cause patient safety issues. Correct data is especially critical during care transitions where 80% of all serious medical errors occur.  7SIGNAL is installed on the client and acts as a continuously running utility to solve connection issues.
  • Patient satisfaction and the correlation to connectivity. Each patient within a hospital has on average 3-6 devices attached to them. If it takes a nurse between 5-15 minutes to visit each patient and check all vital signs, he or she can visit about 4-12 patients per hour. What happens if the connection is lost?  Connected devices save time, increase quality of care and increase patient satisfaction.  7Signal is the solution “Connected Hospitals” depend on for connectivity.

The 7SIGNAL “Connected Hospital”

At a 7SIGNAL Connected Hospital patient satisfaction is high, medical errors are low and caregivers focus on patient outcomes, not connectivity. Every device is connected and communicating with the Electronic Health Record to ensure accurate patient records.

In the background of the Connected Hospital, 7SIGNAL is running continuously and troubleshooting the Wi-Fi network – alerting the IT team when issues arise – before a helpdesk call is made.

 

Akron Children’s Hospital Boosts Wi-Fi Performance, Patient Satisfaction

Challenge

Under the leadership of its CIO, Tom Ogg, Akron Children’s Hospital, the largest pediatric hospital in Northeast Ohio, continues to expand their use of Wi-Fi by implementing new web-based applications and adding clinical and other IoT devices while supporting a larger user population of caregivers and patients.

Hospital operations included 360 beds, 1,000 wireless access points and over 800 wireless client device connections running critical hospital wireless applications and terminals such as IV pumps, VoIP call badges, Workstations on Wheels, tablets, access to the Epic electronic medical record and billing systems, and guest networks. The number of medical Wi-Fi devices used for patient care purposes was expected to triple within 4 years and continue growing rapidly in the future.

 

Solution

7SIGNAL provided an enterprise-cloud solution that enables Akron Children’s Hospital to focus on patient outcomes, not connectivity.  Caregivers and patients roam on connected devices throughout the hospital while 7SIGNAL provides continuous Wi-Fi monitoring, alerting and reporting in the background.

With this additional capability, Akron Children’s could now improve the hospital Wi-Fi network performance to better meet requirements for delivering exceptional patient care, as well as support mission critical applications and wireless medical devices. The system was initially deployed in the Neonatal Intensive Care Unit (NICU), the Emergency Department (ED) and one remote clinical facility.

Results

The team from Akron Children’s Hospital implemented corrective actions on these areas to improve Wi-Fi network performance and end user experience. The initial optimization phase delivered the following impact:

  • Throughput increased by up to 110%
  • Packet losses reduced by 80%
  • Retransmissions reduced over 50%
  • End-to-end network delays reduced by 35%
  • Client’s ability to receive access point beacons increased by 20%

After being initially deployed in the NICU, ED and remote clinical locations, and with the upcoming Epic electronic medical record deployment, it was determined that the improved Wi-Fi network performance implemented in the three areas of the hospital were still insufficient for the planned rapid growth in device count, new applications and traffic volume growth. The decision was made to install 7SIGNAL in all critical clinical areas of the hospital and five remote medical facilities, as well as upgrade and optimize their Wi-Fi network to support new 802.11 standards.

Link to this page to see a description of the essential 7SIGNAL operational principles from a HIPAA requirements perspective.

Hospital Readiness Webinar: Wireless Clinical Device Explosion Coming - Are You Ready?

Webinar: Your hospital is going to triple its IoT and Wi-Fi connected devices over the next 4 years. Are you ready? If you are not managing your critical Wi-Fi proactively today, it is going to be a monumental task to scale your environment to support the Wi-Fi needs of Connected Hospitals over the next 4 years. Register today!

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Children's Hospital - Full Case Study

A Midwest hospital found and fixed numerous Wi-Fi issues with 7SIGNAL and use it for ongoing Wi-Fi assurance in the hospital.

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