Fast, high-performing Wi-Fi is a must within any organization that depends on a solid connection for daily operations. This is especially true in large, complex organizations like hospitals and other massive business facilities where users are constantly entering and exiting the network, and hundreds of different personal and business devices are trying to connect.
To ensure that networking problems are discovered and addressed as soon as they occur, wireless networking monitoring (WNM) is required. Here’s what it is and how it works:
WNM is a set of tools that proactively and continuously monitors all aspects of a network, including the wide range of devices. These devices can be access points (APs), wireless routers, smartphones, tablets, laptops, and more. WNM checks these devices while maintaining the reliable connection that organizations depend on.
To maintain a seamless Wi-Fi network, problems must be discovered immediately through notifications from the WNM, so that end users don’t experience the issue before it’s detected. Because wireless networks are comprised of mostly wireless devices, they lack the physical interfaces that would normally alert network managers to any problems. As such, these networks need constant monitoring so that any outages and downtime are avoided.
7SIGNAL deploys equipment that continuously tracks and assesses devices within a network. This monitoring includes evaluating connection rates, connection quality, client throughput, and data rates, packet latency, voice quality (MOS), utilization, signal strength, and RF interference. The equipment then sends data to network managers.
7SIGNAL’s Mobile Eye® engages in WNM from any device, including Windows, Linux, Android, or Mac OS. Within minutes, Mobile Eye can alert network managers if the problem is related to a wireless or wired device, or if it’s even device-related. And it works in the most remote locations of any facility.
Sapphire Eye® is all about the end-user experience. This module is a Wi-Fi sensor that measures connectivity while monitoring the quality of the experience end users are receiving.
Organizations depend on a reliable Internet connection to keep business running smoothly. Wi-Fi brings even more benefits to employees so they can stay connected no matter where they are on the property. With effective WNM, companies ensure that there are no outages because issues are detected and network managers are notified immediately.
This improves overall productivity and satisfaction within a business, not to mention reducing the need for support calls, thus saving valuable time. Fewer support personnel may be required as well, saving money in the long run.
In our current wireless, wearable age, there are going to be more wireless devices within a network than there are wired devices. And WNM allows network managers to monitor all types of devices, giving them the ability to make quick, evidence-based decisions about how to address a problem.
A big benefit of implementing WNM is that problems can be diagnosed and solved before they reach end users. This mitigates complaints or eliminates them altogether, as users won’t be aware that there was an issue in the first place.
7SIGNAL uses cloud hosting so that instant access is available from anywhere. This also helps organizations avoid maintenance like software upgrades or lengthy backup processes, as these processes are implemented automatically and with no disruption to the network’s performance or user experience.
Because 7SIGNAL’s WNM system is available to view from anywhere, any permitted browser within the network will have visibility into Wi-Fi performance within the entire organization. This also applies to any configuration changes that are applied—managers can immediately and simply verify their true impact on the network.
At 7SIGNAL, our Eye devices have shown to create 50 to 100 percent improvement in baseline network performance after organizations have taken advantage of the data this device produces. Our equipment also reduces troubleshooting by 80 to 90 percent, and it is especially effective at reducing the need for remote locations to troubleshoot.
Functional businesses depend on reliable Wi-Fi. And 7SIGNAL’s WNM platform goes beyond many Wi-Fi performance solutions by helping organizations successfully monitor the client experience, rather than just tracking the network infrastructure.
7SIGNAL® is a leader in enterprise wireless experience monitoring. 7SIGNAL provides a cloud-based platform that continuously monitors wireless networks and identifies elusive performance issues impacting application performance and digital experience. By taking the “outside-in” approach to monitoring, 7SIGNAL has visibility into the edge of any enterprise or home Wi-Fi network where complex device interaction exists, and user experience matters most. The platform maximizes employee productivity, operational efficiency, and network ROI. Sapphire Eye® and Mobile Eye® are designed for and deployed at the world’s most innovative organizations, educational institutions, healthcare systems, and government agencies. Learn more at www.7signal.com.