Blog

Tracing Wi-Fi Experience Issues Back to DHCP

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As you may already know, wireless performance is often affected by the wired infrastructure. Often when people complain, “The Wi-Fi’s broke” many times it isn’t a wireless issue at all. Therefore, looking at end-to-end performance offers a better view of end user Wi-Fi experiences. Another complicating factor is that end user experience is sometimes not […]

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So we had a company gathering in the large meeting room of our building here in Rockside Square. When the meeting ended, I went upstairs with my laptop to our suite to continue working at my desk. But something was wrong. I couldn’t get to the web. My inbox wasn’t loading my email.  It felt […]

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Tell us a little about The Christ Hospital Network “We’re in Cincinnati, and also cover the Northern Kentucky region. We have one main large hospital and we just opened a new hospital in Liberty Twp. Then we have somewhere between 45 and 50 remote sites. Six of those are out-patient centers that are fairly large. […]

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Give Your Organization the Gift of Great Wi-Fi

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This holiday season I helped a dear old friend who is not computer literate upgrade her home to high speed internet. I didn’t do much, really, except chit-chat with the installer. The work (and the fun) actually began once he left. My friend and I started exploring an online world with more speed and ease […]

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Using our Wi-Fi performance management system, one of our customers recently discovered how their indoor cell phone signal booster was completely trashing their 5GHz spectrum, rendering one poor neighboring access point completely worthless. Cellular indoor coverage is a common problem.  To address the issue, a cellular operator has a few different options. First, they could […]

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Time to Start Giving Upload Throughput More Respect

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Sharing Digital Experiences is Part of Our Culture I pay my Internet Service Provider for 30 Mbps of download throughput and 5 Mbps of upload throughput. But this unbalanced ratio is no longer valid in today’s world. In 2017, we are not just content consumers, but we are all content creators too. Therefore, quickly uploading […]

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Many places I frequent these days advertise free guest Wi-Fi, however, most of the time the experience is so poor and frustrating that I wonder if it would be better for the establishment to not offer free guest Wi-Fi at all. Whether it be in a store or a waiting room, the Free Guest Wi-Fi […]

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