The COVID-19 pandemic is changing the state of work. While millions of Americans are currently working remotely for health and safety reasons, the trend is likely to continue. According to a PwC survey of 120 executives, 55% of them anticipate that their workers will work from home at least one day a week post-COVID-19.
After spending significant resources on enterprise-grade networking equipment and hardware for the office, it can be a challenge that most employees are now working with low to mid-level equipment, at best. Home setups often result in poor performance and prevent employees from working at the level they’re used to in the office.
Nevertheless, IT teams are now on the frontline of keeping the entire workforce productive. Here are some of the common issues remote employees face, and the industry’s leading solution for getting organizations back on track.
Expecting IT teams to manage and optimize the networks of every employee working remotely is a tall order. But 7SIGNAL’s Mobile Eye offers a unique solution to identifying and fixing Wi-Fi issues at home.
Mobile Eye is a SaaS application that can be installed on any Windows, macOS, or Android device to monitor wireless devices. The application runs passive and active Wi-Fi tests around the clock so network managers can identify issues and keep applications performing at full capacity.
The key difference between Mobile Eye and other network monitoring solutions is that it monitors network performance from the end-user’s perspective. By installing the application on employees’ devices, everyone can report on their individual Wi-Fi experiences. This crowdsourced approach to monitoring gives IT teams ultimate visibility into performance and device behaviors.
Employees won’t even notice Mobile Eye exists. The Wi-Fi tests run discreetly in the background at predetermined intervals, and the results are automatically uploaded to the cloud.
7SIGNAL’s intuitive reports and dashboards give instantaneous feedback on all of the issues outlined above. This allows IT teams to identify and resolve issues before an end-user even experiences it.
When employees work remotely, your traditional networking infrastructure and performance tools cannot help you address their home connectivity issues. But Mobile Eye eliminates the guesswork IT teams face when troubleshooting connectivity issues from afar
Contact us today to learn more about this solution.
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7SIGNAL® is a leader in Wireless Experience Monitoring. The 7SIGNAL platform is a cloud-based Wi-Fi performance management solution that continuously monitors the wireless network for performance issues—maximizing network uptime, device connectivity, remote worker productivity, and network ROI. The platform was designed to support the Wi-Fi management needs of the world’s largest organizations, educational institutions, hospitals, and government agencies. 7SIGNAL continuously monitors the connectivity of over 5 million global devices. Learn more at www.7signal.com.